Enhancing Project Efficiency & Customer Outcomes with Project Management Software
Why implement project management software?
Global Interconnect’s (Gii) implementation of Smartsheet, a collaborative, cloud-based project management platform built for complex product development, prevents business challenges.
We can increase the number of projects that our teams could handle simultaneously; this has effectively reduced the need to hire additional resources while increasing our project load by double. Our metrics/KPI’s, and overall visibility, have improved because of Smartsheet, despite the increase in project volume.
Key Features Used
- Project Templates for Repeatable Workflows
- Gantt Charts & Timeline Views
- Task Assignment & Ownership Tracking
- Integrated Dashboards for Project Health
- Document Collaboration & Change Tracking
- Portfolio Dashboard for flowing high-level project information to executive management
Business challenges arise without the use of project management software.
Without the implementation of project management software, Gii faces a variety of project-related pain points.
Lack of Centralized Project Visibility
Disconnected tools (Excel, email, shared drives) made it hard to track project status, dependencies, and risks across the wide breadth of open projects.
Missed Deadlines and Scope Creep
Unclear task ownership and timelines led to project delays and customer dissatisfaction.
Poor Cross-Functional Coordination
Engineering, quality, logistics, and regulatory teams lacked real-time communication and updates.
Struggle to flow metrics/KPI to Executive Management
Gathering data and presenting metrics was arduous and often relied on anecdotal information.
The results and business impact:
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Increased Project On-Time Delivery
Project timelines improve, reducing delays due to better task tracking and ownership. Average customer project lead time decreases.
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Improved Internal Collaboration
Cross-functional updates happen in real time, reducing status meeting time. Shared dashboards and automatic notifications improve alignment.
1 wk
Standardization Across Projects
Reusable project templates reduce startup time for new customer engagements by 1 week.
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Visibility for Senior Management
Real-time portfolio dashboards provide a window into overall portfolio health for executive stakeholders. Refines and improves KPI metrics over time and presents the information clearly and quickly.
In Their Own Words
“With Smartsheet, our project teams are more aligned. It’s been a major driver of operational excellence and customer loyalty.”
Michael Melkonian · Engineering Manager, Global Interconnect
“Using Smartsheet has helped me be more effective as a Project Manager. It keeps everything in one place, makes it easy to see what’s going on in real time, and helps keep communication clear across the team. I’m able to stay ahead of risks, keep everyone aligned, and ultimately deliver projects more efficiently and with better accountability.”
Jennifer Cullum · Project Manager, Global Interconnect
“Smartsheet has been a huge asset to our project management team. Now everyone in the organization can quickly see project status and we are able to focus our attention on the critical actions that really matter to our customers.”
Martha Fish · Project Manager, Global Interconnect
Ready to partner with a contract manufacturer that brings this level of operational discipline to your program?